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We have had complaints from Agents fielding calls to their agent line then they are attempting to cold transfer the call via CAD call dialer to another DN . Sometimes the calls fail to transfer. They state out of 40 calls 7 fail. When calls fa...
Attempting to fill void in wireless network that is not reachable with cabling using a AP1252 connecting to LAP2600 being controlled by 5500 series controller. Haven't had any luck so far. Has anyone made this work?
Not sure if it can be done but I have a area where coverage is poor but have no way of extending cabling for new AP. Root AP is a LWAP2600. Would like to setup AP1252G as repeater and connect to root AP2600. I dont see on controller where AP2600 can ...
After testing with another agent that was experiencing the same issue I had her perform the transfer from her phone with me on the line. The call goes through no problem. It is only when the call is transferred from CAD dialer that it fails. It seems...