Hi Everyone, My customers are encountering a weird issue when they are already engaged in a call and they want to decline the second one both calls are dropping. I attached the screenshot from the customer, basically whatever the customer chooses fro...

Hi Everyone,I recently implemented TOD for out of the hours schedule and it seems that the partition is skipped and TOD routing doesn't take place. In the same Inbound CSS applied for a SBC trunk, I have another partition that has TOD working, but wh...