I would like the caller ID to reflect the number that made the call from the CM... at this time it is sending out the main number: This' the translation rule defined in the router:   voice translation-rule 5 rule 1  /^.......$/ /1234567890/       123...

Thanks.

I still need to be comfortable with the BAT download/upload of the bat.xl file method... as we will soon be swapping in additional phones of possibly different models...  so would appreciate additional tips on this method... and potential pitfalls to...

Thanks will.alvord - the CM is at ver 11. Using phone migration requires downloading/uploading a file from BAT, right? I tried it but was not too comfortable, as this is a live system. I did find a way around it... did a super copy of another user wi...

I have a similar problem - How Do I change out a an old phone (CP-7961) with a new phone (CP-8851), keeping all the phone configuration of the old phone? I have 3 phones to swap out.