When trying to retrieve IPLog traces or the trigger packets from the Security Monitor, I get the following error message:Packet Viewer - ERRORjava/awt/Component: method getHeight()| not foundUnable to initialize Packet Viewer.Of course, the trace doe...

I have two IDSM2's. Whenever we try to update signatures using VMS, the sensors stop responding and the signature update is unsuccessful. Today when updating to S100, I recieved an event in the Audit log: "An error occurred while running the update...

I am attempting to use CTR 2.0.3. I run through the install process and get event feeds from my sensors (2) running. Shortly after I apply the policy update to get to ver 130 S91, I lose the connection to the database. The CSIDS Service hangs. Re...

I have two IDSM-2's, one each in 2 Cat 6509's. I am trying to configure TCP Reset's using VMS. My problem is that I believe that I have properly configured TCP Resets for a custom signature -- VMS shows the signature being triggered and the 'show e...