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we have a customer requirement in a ucce contact center version 11.5 and finesse 11.5 that they would like to login from their mobile as most of the time they would be driving between different sites and they still need to receive calls even if they ...
Thanks for answering me but still I do not see the difference between your suggested solution and sending a label to a mobile number directly to go out of finesse and ucce control which is not what is required Btw mobile agent for example is great bu...