If a pod is not in the running state run the command ' magctl service status <pod name> ' and check the events section at the bottom to see why. The below CL session has some other troubleshooting commands you can use however I would suggest opening ...

Kevin what version of DNAC are we using? It sounds like you have done a lot of the work already add some packet captures proving this and open a TAC case so they can provide or file a bug if needed.

Vali,Unfortunately it is no longer possible to update to 1.3.0.109 (1.3.1.4) currently we can only update to the latest maintenance release of any train. For 1.3.1.X that would be 1.3.1.7, however that would not cause the current error message. So th...

Please note airgap support was only introduced in 1.3.X. So for your specific case you will need to perform a cloud update(s) first in order to use the air gap update process.