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I have a small help desk of 5 people who need to be able to answer support calls. I have configured a Hunt Pilot with the DN of the support desk, a hunt list and a line group. Everything works as advertised, but I would like to be able to have an age...
Don, Thanks for your response. I configured the attendant console with a hunt group and pilot number just like you suggested following the Call Manager Attendant Console configuration guide. Now how do I call the pilot number? Whenever I dial this nu...
Take a look at Bug CSCeg14101 which explains your problem. I have just run into this same issue and TAC says it will be corrected in the next release. I am considering trying to configure the VM pilot and ports like they use to be configured in previ...
