We have Cisco 3745 (VOIP gateway) connected via ISDN PRI with QSIG signalling to Alcatel 4400 PBX.All works fine. But when I am calling from Cisco IP phone to Alcatel phone which is forwarded to another Alcatel phone I hear silence and after timeout ...

We have IPCC Enterprise Edition 5.0 connected to PBX via Cisco 2651. Now cpu utilisation on a gateway is very high, approximately 96 %. May this cause such strange behaviour:Agents state blinks "avaliable->reserved->not ready".In the eagtpim window (...

I want to use Cisco outbound option in IPCC.How I need to configure "call waiting" variable on a CallManager? Now this option is set to "ON" on an outbound phones.

I have ctios server 5.1.0. Sometimes it hang and then restarts. In log files (created with dumplog) I can see such lines11:19:41 ctios-ctidriver Trace: CCallReachedNetworkEvent::DecodeMessage-WARNING: Unsupported floater tag 255, len 255 11:20:16 ct...