Disabling Call Waiting for Voice Ports

[mmali]

Hi,

Is it possible to disable call waiting for only voice ports.

I have call manager with Cisco Unity and i want to disable call waiting for cisco unity voice ports.

Regards

M

[MaxBudyonny]

With CallManager Administration Interface:

Device->Phone->find your CTI port here ->click on it->on the page "Phone Configuration" click on the left pane "Directory numbers" -> on the page "Directory Number Configuration" you can change value for "Call Waiting".

[kthorngr]

The problem is that there is no configuration for call waiting on the voicemail ports. You didn't mention which version of CCM you have. There was an issue with 3.3(2) where the voicemail ports used the call waiting system policy instead of being off. This is resolved in 3.3(2)spC available on CCO.

Take a look at CSCdz76351 for more info. The fix requires running a fixed verison of CCM or running an SQL query to change the call waiting value in SQL.

Kev