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Incident Response: Gided Remediation
In the world of network operations, the ultimate goal is often summarized by a simple hope: "May the queries flow, and the pager stay silent." However, when an incident does occur, the difference between a minor b...
Monitoring: Proactive Observability
In the traditional network operations model, monitoring was often limited to a simple binary: is the device "up" or "down"? However, in a modern campus environment, a switch can be "up" while users are suffering fr...
Availability: Support Coverage and Serviceability
In a high-performance campus network, Availability is not just about a device being "up"; it is a two-fold strategy encompassing Support Coverage and Serviceability. By leveraging Catalyst Center, you...
Performance: The Compliance Engine
In a modern campus network, Performance is often misunderstood as merely a measure of speed or bandwidth. From a Site Reliability Engineering (SRE) perspective, performance is actually a measure of predictability an...
Throughout my career as a Network Engineer and Architect, I’ve observed that, in the traditional networking lifecycle, the "Operate" and "Optimize" phases have historically been the most reactive. For decades, our role was to design and maintain a st...
Thanks for the feedback! I definitely agree with your point of view—metrics like CPU, memory, and link latency are huge factors when it comes to device or network performance.
In this specific chapter, I chose to link performance with compliance beca...