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You can unlock it by changing the password using the password reset utility that was added in CUC 1.2 and posted here:http://ciscounitytools.com/App_CUC_AdminPWReset.htm
Hi Bruce - that's an error from SQL Server, not one of our own error codes:"The provider indicated an invalid pointer was used."I haven't seen that before in our testing - make sure you have the correct version of SQL Server/MSDE installed.- Matt
The user will also need access to SQL Server (which you can configure via Enterprise Manager), but you would want to be careful about that since this would give someone the ability to read/write any of the Unity data.- Matt
