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Hi, I have access to one of my customer's SNTC portal however, the former customer's portal administrator left the company and the current administrator has no access to the portal and I cant give him access neither. How the new administrator can hav...
Hi There,
I am trying to generate a new CSPC entitlement however, I am getting an error "entitlement file generation failed". Can you please help me with that?
I am trying to add users to my company´s CSPC portal and the tool is not allowing me nor, is letting to add additional employees in the Cisco Services Access management. Weird thing is that one employee just requested access to the portal and he got ...
My CSPC collector access to internet via a proxy which, does not decrypt or restrict any https traffic however, it is failing to connect to https //72.*** with the following error. Do you know what the issue could be?
Upload failed at 06/18/2018 19...
I am having issues to access the SNTC portal. When I click on register in the registration page I got directed to a page with the following message:
Redirecting
It appears that you already have access to Smart Net Total Care Portal. You wil...
Yes I did however, I am renewing the support contract not the licenses and I have been told that they require the instance number instead, which we haven’t been able to find.thanks
As an additional note, I am not seeing any data in the Cisco Services Access management portal. I meant, I can see only the main page but all menus are not displaying.
