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Has anyone here got the Webex Monitoring Service Agent to install successfully? We followed the very sparse documentation that they have here for it to the T, and we still get the error "We did not detect a valid audio driver on the machine" during i...
@mguguvcevski Were you ever able to get the statistics to be gathered properly? I now have a server with the vb virtual audio drivers installed, and it lists as operational in the control hub. I also have several room kits added, and those list as op...
That's really interesting; it just so happens I had that installed on my laptop which this worked on because I needed it for a completely different issue. Very coincidental. I'll install it on the server and see what happens.
Update:Despite working on my HP Windows 10 laptop, it did not work on a brand new Dell desktop PC with audio drivers that were only 2 months old. I've updated the TAC case again. Still no word on what drivers are "supported" or not as there's no docu...
Update:The documentation has these requirements listed specifically:RequirementsTo use the Webex Monitoring Service, you must use a dedicated machine that meets these minimum requirements:64-bit Windows Server 2016 or later versionPhysical or virtual...