There is an issue for creating the Supervisor.If i am trying to make some agent a supervisor, i get the error message "Domain name can not contain character '_'". My Domain name is CC_KOLKATA. This is the naming convention we have been using from the...

Dear All,We had bought the IPCC Supervisor Toolkit, but i got the license only, how do i get the IPCC Supervisor S/W. Was it the short-shipment from Cisco side.Or is it to be bought separately.If it has to be bought separately, wht's the part no. for...

Dear All,I have an IPCC setup here.My Gateway ( Cisco 3640 ) is at different location connected to the Call Manager thru another Cisco 3640 on a 512 Kbps link.The Gateway Router ( other end 3640 ) is connected to an NEC EPBX via a T1 link.Recently , ...