I currently have a Unity 3.13 Unified messaging solution with Amis intergration to Siemens Voicemail. I would like to move up to Exchange 2003 and I understand that I need to upgrade to Unity 4.0 to accomplish. Are there any concerns or caveats tha...

Is there a way to speed up the voice prompts in Unity 4.0. We can speed up and slow down the recorded voicemail message of course, however, the customer would like the system recorded prompts to go through a little faster. They know about using full...

We need to change the IP address on a Unity 3.14 Unified Messaging installation. When we attempted to do this after changing the address we could not get the avcsmgr service to restart. Any know issues with this or ideas on what we might be missing...

Our configuration includes CallManager 3.14b (publisher/subscriber), Unity 3.14 and IPCC 4.6.2.Currently we have voicemail set up for a DID extension but want the message waiting indicator to light on an extension other than the extension listed in V...

We have CallManager 3.12 and IPCC 4.6.2. When a user running the CTIOS agent uses the PARK feature on the physical phone the user the CTIOS agent remains in the HOLD position on the screen and the only way to release it is to reset the physical phon...