Back on CM version 3.1, we were trying to use called ID name (which wasn't supported). We're now up to ver. 3.3.3 which is supposed to support callerid and I'm trying to make sure everything is still set up correctly. We have PRI ckts coming into a...

I would like to add a field to our corporate directory on the 7960 phones that would allow users to type in the name of a department and search for the whole department as well as by name or number. It looks to me like although that info is entered ...

I have a customer who would like me to pull a copy of a voice mail that he saved off of the Unity server so that it can be saved onto a disk or CD so that he can play it at a board meeting. We are using voice messaging only because we use Groupwise ...

We're trying to find a backup solution for ALL our servers. Previously we've been using ArcServe with not so good results, one of which is that CallManager does not support it. Is there something out there that will? The rest of the gang has been ...

When someone uses their speakerphone for a call and the person at the other end is quiet, the phone will hang up on them after about 10 to 15 minutes. Is there a timer I can adjust to keep that from happening? In this case, it's usually a phone in ...