About jubuchanan

jubuchanan · 04-20-2022

We recently created a new CSPC server for upgrading to 2.10. The new server is working and collecting data, however, it is not being sent to the Smartnet portal. The "upload processing" section does not show any attempts to receive the traffic. The c...

jubuchanan · 01-06-2022

I am attempting a web GUI upgrade from 2.9.1 to 2.9.1.3. I actually attempted it on CLI before trying in the GUI, but received errors when downloading. I have verified that our FW is allowing the collector IP to Cisco. Before beginning, I applied the...

jubuchanan · 04-20-2022

Thanks for reaching out, Gaurav! I was able to see the inventory from the new collector after clicking the pencil icon next to the customer name and selecting the new collector instead of the old one. Inventory has been uploaded and all appears good....

Member Since	‎11-02-2017 05:14 PM
Date Last Visited	‎07-11-2024 11:43 PM
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Unable to upload inventory to portal after switching to new collector

Upgrade from 2.9.1 to 2.9.1.3 stuck on Initiated

Re: Unable to upload inventory to portal after switching to new collec