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Hi All,My network include Cisco IVR, CCM and IPCC Express. I would like to allow the Cisco IVR to pass collected information via the API interface or the database to help with locating calls and traces.Does the IVR send the input from the caller by t...
Hi All,I have CCM 3.3(3) and I'm looking for a way to configure so after call comes in from PSTN and the internal user (IPPhone) finish the conversation and hangup, I want to send the call (PSTN user) to an IVR automaticaly. Is it possible to do it w...
I have upgraded to 3.3(3) and now i'm trying to install CRS3.0(3) IPIVR from the original cisco cd, i'm facing a problem where the installation is taking more then a hour and never finish... tried to install few times and the same issue.has anyone fa...
i'm a bit confuse with the number of sessions per dsp.Lets say i have centrelized CCM and DSPFARM and 2 gw to PSTN one for each site.1. when remote 7960 calling local 7960 , each phone is using different region so the call is g729, as far as i unders...
First, thanks you all for the reply, it realy mede things more clearly now.one more thing, can you describe in which scenarios does the transcoder is beening use in an IP TelePhony environment with centrelized CCM? Thanks, Kito.
on some of the mailboxes i have checked, i saw more then 100 items, but if i login for this subscriber i have no messages waiting.any idea? does the 'item' mean messages? does this number is incremental?thanks, kito.