In addition, if you take a packet capture while reproducing the issue and find a TLS handshake failure with Webex services. you may need to check that you have enabled the next cipher suites:
TLSv1.2TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256TLS_ECDHE_RSA_...
this needs to be done on the backend. You may need to check with your current CSM or by reaching the TAC team ( CSM is preferred since this is not a technical issue). The feature toggles that need to be enabled are the next. Then, you will have an op...
this needs to be done on the backend. You may need to check with your current CSM or by reaching the TAC team ( CSM is preferred since this is not a technical issue). The feature toggles that need to be enabled are the next. Then, you will have an op...
Hello,
When using a cloud registered device in CH. Another workaround is by disabling SIP protocol in the endpoint. Then, it will use SPARK protocol instead and the customer will be able to see the OBTP and will be able to join a Zoom meeting succe...
Hello,
When using a cloud registered device in CH. Another workaround is by disabling SIP protocol in the endpoint. Then, it will use SPARK protocol instead and the customer will be able to see the OBTP and will be able to join a Zoom meeting succe...
