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kapilarora
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04-12-2019
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CISCO Supervisor - Total Calls/Calls Handled Today
12-06-2017
When I opened supervisor this morning it was showing we had received 2 calls when we had not. These calls seems to have come prior to the CSQ open with no agent logged in at that time. Still showing call handled in CSD? Any idea?
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12-06-2017
05:30 PM
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04-12-2019
01:14 AM
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