fcharman
Level 1
Level 1
Member since ‎02-16-2018
‎10-12-2018

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Hi,   I am fairly new to developing applications in the Cisco Unified Call Studio. I can work my way through the different elements and custom elements we are using in existing scripts. I have come across a scenario that requires me to modify an exis...
Good Day,   Let's assume I am only using two Precision Queues, 1) Sales and 2) Billing. I am trying to determine the best way to route Sales calls as a priority over Billing. Right now it seems that Billing is prioritized. Both PQs have the same agen...
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Member Since ‎02-16-2018 06:51 AM
Date Last Visited ‎10-12-2018 12:22 AM
Posts 5