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fcharman
‎10-12-2018
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Member since ‎02-16-2018
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Question on best method to modify existing data.element value in Call Studio

Created by in Other Collaboration Subjects
10-05-2018
10-05-2018
Hi, I am fairly new to developing applications in the Cisco Unified Call Studio. I can work my way t...

Re: Multiple Precision Queues for 1 Agent - Priority Question

Created by in Contact Center
07-09-2018
07-09-2018
I am answering questions / concerns on Service Levels, so I am making sure that Sales will be priori...

Re: Multiple Precision Queues for 1 Agent - Priority Question

Created by in Contact Center
07-09-2018
07-09-2018
You are correct in your understanding. Thank you for confirming my understanding. I have been watchi...

Multiple Precision Queues for 1 Agent - Priority Question

Created by in Contact Center
07-09-2018
07-09-2018
Good Day, Let's assume I am only using two Precision Queues, 1) Sales and 2) Billing. I am trying to...
Public Statistics
Date Registered ‎02-16-2018 06:51 AM
Date Last Visited ‎10-12-2018 12:22 AM
Total Messages Posted 5