Wow! Thanks a lot.

I can't find any other option to open a ticket other than a phone number.

Thanks. First I discuss here with other community members, than I will open a ticket.

Same here. Our partner sell it without support, the is basically ok in case of the device is perfect. But this series is far from perfection. issues: - loosing default gateway (like yours) - dropping clinets - random restarts on higher numbers of cli...

This is a new rule? Hiding the issues from the public and forcing the community to open a ticket?