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Hi, I have a strange problem whereby if I dial my scripts internally they all work fine but coming in from the PSTN the caller just hears a fast busy tone. This is a new installation so has never worked. I can dial the IP phones OK from PSTN. Trigger...
Hi, I have a number of phones which have line one as a shared line. Whenever one person goes off hook on this line nobody else who shares this line is able to use the abbreviated dial feature on their handset. The softkey option is greyed out. Also i...
Hello, Would somebody please kindly point me to where I can find out what the 'Primary Extension' field is intended for within Callmanger? Also does anybody know if there is a difference between it's function within versions 4 Callmanager and version...
Hi,I have a strange problem with shared lines on 7931 phones. Each team (and there are many of them) has a group of UDPs which are almost identical in terms of line presentations. So for example there may be 10 phones all configured with 100,101,102,...
Hi,Has anybody else noticed that when you log into extension mobility in Callmanager 6.1.1a the phone still shows the logged out DN in CCMAdmin? I think this may be why we cannot log into IPCC CAD when logged in as a user to extension mobilty. Could ...
I also have had the same issue several times. With a multicast MOH MRGL on the subscriber I cannot send MoH to PSTN callers. The callers just hear silence. This also seems to be intermittent. I have a dot1q subinterface on the gateway connected to th...
Hi, thanks for your response. Isn't overlay a UCM Express terminology? I am not familiar with this is UCM. I should have mentioned that here I am using UCM 6.1.2.I think I have resolved this issue now using BAT to update the DN of line 1's Max calls ...
I have had the exact same problem as this and spent hours looking at media resource groups and codecs on the gateway etc! I eventually assigned the gateway to the publisher MRGL and it started to work. Not ideal as the pub is across the WAN so music ...
Hi,You will need to make sure that CCMSysuser is in the users search base. I would put all of the CCM system users within an OU inside the users search base. Make sure their passwords are set to never expire or you will need to run the plugin again a...
Hi,I have done all of the above apart from:UDP Profiles have to be assigned/associated with the RmCm "Application User". I cannot see how this can be done as it only allows e to associate phones/pilot points.Please helpThanksD
