Hi Dmitry,I understand that until now what all we have tried has not been fruitful. So going forward, in order to investigate logs, check the environment, going through MS configuration, as mentioned earlier, please open a Service request.Thanks,Balv...
Hi Dmitry,You can try on the VLC. Steps as below ::- Open VLC player.- Click on Media present on the toolbar.- Click on "Open Network Stream" under the Media dropdown.- A dialog box appears, under the Network tab, enter the urls as below ::rtsp://<Me...
Hi Dmitry,Thanks for letting us know. Please share the below information more ::JDK of JRE 1.7 is the recommended version for MediaSense 11, which you are already using it. So to debug more, please share below info.- Does this happens for all call re...
Hi Dmitry,I am from the MediaSense team. Please help us with the below info.- Which player are you using it?? Is it the Inline player or the RTSP playback (played using JNLP and VLC player).- If RTSP playback, please confirm the player(JNLP or VLC) a...