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I posted another thread not long ago concerning issues converting Enterprise licenses on 88xx series phones to MPP licenses and you all helped me get it sorted using the DHCP option. Now I’m attempting to assist the customer who owns these phones to ...
I work for a hosted VOIP provider and have a potential customer with 8851's on CUCM. They're interested in converting these phones to MPP licenses to use on my service and to that end they've sent me a couple test phones that have never been connecte...
There are more than 500 phones to convert, so I think we're going to have to go the DHCP route if we can't make CUCM work. I did not actually verify that the DNS server can resolve that address, however I did put my laptop on that same VLAN and had n...
I will ask the customer to try steps 8-11, we didn't try earlier because we thought the firmware version didn't require it but it's a good idea to try. Unfortunately the customer is a couple hours away from me and I'm not scheduled to be back onsite ...
What load name are you setting it to? -- sip88xx.TLexE2M-11-3-3C-369What is the current state of the phone? -- Sorry, not sure if understand what you mean. The phone is on Enterprise FW 12.6.1, working with CUCM, no known problems or errors.is it sti...
I think I found the issue. Before I started trying to convert this phone I changed the switchport from a trunk port to an access port, however I did let it get an IP address before I made this change. Apparently this phone does not like access ports,...
That's actually the directions I'm following now. Looking at a port mirror of the phone I don't actually see any traffic at all coming from the phone so I feel like something is missing or misconfigured, but the DHCP options appear to be correct. Boo...
