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Hello, Using EoX API, we encountered difficulties to choose the right EoL informations for IOS XE softwares and hardwares. For example, we have an ASR-903 router with IOS XE 16.5.1 software version. Using the Get EoX By Software Release String(s) met...
Hello,
I have a problem with the EoX API.
When using the GetBySerialNumber method, no matter what serial number I use, the API always responds with an SSA_ERR_026.
Even if the serial number doesn't exist.
I have this problem since 4-5 days. I...
UPDATE :
I have just been answered that the bug has been fixed.
So I tested it for a few serial numbers. It works but I often have 504 timeout HTTP responses from the API. It is very slow.
I'll test the API for few days then I'll put the topic ...
Update : I posted the issue on the Dev Support channel on Webex Teams.
Two other people seem to be in the same situation.
It has been reported internally. They'll update as soon as it's fixed.
