Sorry the article was about camera settings, could you tell us the endpoint that is having this issue. Alternatively for faster response you could talk to our TAC team

https://help.webex.com/en-us/rjmy3cb/Adjust-Camera-Settings-on-Your-Room-Device-from-a-Touch-Controller

Please log a TAC case to report the issue

https://help.webex.com/en-us/WBX68460/What-are-the-SAML-Error-Codes

Hi,   we have a solution which is not TAC Supported today, if you would like to explore please ping me one on one on Webex teams at mtabrez@cisco.com   Regards