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foysol.ferdous
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10-03-2008
08-18-2017
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Agent goes reserved state (ICM 7.0.0)
10-03-2008
HiI am using ICM 7.0.0 with hosted environment.I am facing a problem that is if I make 2 calls .For the first call agent agent can received the call.For the 2nd call its make the agent automatically reserved state with out any ringing .If I resta...
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10-03-2008
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