Unfortunately we still have the same issue.Our collector is on the latest release of software (2.8.1.2), we have re-run a collection, uploaded it and waited for the confirmation email saying it has been processed.The switches appear in the inventory ...

I appear to have an identical issue. I have four switches that have active contracts yet this is not reflected within the SNTC portal. The switches appear under the 'All equipment report' but interestingly do not appear in either the 'Cover' or 'Not ...