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I will start from the beginning... A call comes in on one of four FXO lines and the auto attendant answers. There are two options. If the user hits #1, they are forwarded to a Call Blast Group (ext 511) that several users can answer. If the caller...
I found if you go to the web GUI on the NGIPS appliance (my case 7000 series) you can go to Local > Registration and then delete the FMC from there too. No need to SSH in for this.