This is right in the Cisco certification portal. This was quite quick, still not sure how this will work if you forgot your password and left your previous workplace.  https://cp.certmetrics.com/cisco/en/profile/information  The below banner is on to...

Hi, I have the same issue moving to a new job in 2 weeks, From one Cisco Partner to another and yet there seems to be no way to add just a private email. In all places, the email field is grayed out. For example here: https://cp.certmetrics.com/cisco...

Hi, So we got to the bottom of this with TAC.  The issue is due to authentication events for WLC user in ISE not logged in the prrt-server.log. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi41440

Hi, So we got to the bottom of this with TAC.  The issue is due to authentication events for WLC user in ISE not logged in the prrt-server.log. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi41440    

Exactly the same here all switches are fine just a pair of WLC experiencing this issue. I have a TAC open for this and will let you know if we get to the bottom of this.