We recently upgraded our cluster from CM 4.1 to 6.. I dont know if it's related or is something outside of call manager causing this.. but I have several ATAs that will not establish outside connectivity.. You can hook up an analog buttset and dial o...

A few weeks back, I changed the ToH timer service parameter to the max of 200000, as it was beginning annoy people on conference calls when users would go on hold.. It worked as expected for a few weeks.. but I got a report this morning that it was t...

I have several users reporting that when dialing in to our 800 # certain individuals cannot be located in the directory when searched for by last name, first name.. I create new users and I always do them the same way according to their requirements....