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I have to downgrade my C20 from 5.x to 3.x because in 4+ version I has issues with video-freeze during 5-7 minute of a call when I connects to Sony codec (G50). When I had 3.x version it worked fine. My devices were shipped with 3.0 version.When I tr...
Hi everybody!I have 3 Tandberg Quick set c20 terminals. 1 terminal was configured 1 time, installed to a place and working fine. Other 2 were configured and worked fine too, but it was need to disconnect and then connect cameras few times - we change...
I have two E20 ip-phones with ‘best effort’ encryption settings. Software - TE4.0.0.246968. When I didn’t set the VCS address in the menu, a p-t-p call has the encryption. Only I set any TMS settings (real or fake), the p-t-p call becomes non-encrypt...
Hi Mubashshir,I read the posts again and found your question:Couple of things I would like to ask you. What issues are you facing while opening a TAC case? You just need to give your contact information and the serial numbers of your camera and cod...
Hi Mubashshir,yes, I am not able to control cameras using the codec after connection camera#2 to codec#1 and camera#1 to codec#2.Camera #3 weren't connect to other codecs - only to codec#1. and it working fine.current state is: I can't control camera...
HiQ: Do you see pictures from the faulty camera when connected to the codec ?A: yesQ: is all the camera's are 4x camera's ?A: yes, all 3 cameras are the sameQ: what are the software version of the three C20 codec ? are they same ?A: Yes, it were the ...
