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02-15-2012
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Created by
Andrew Edgerton
in Voice Systems
in Voice Systems
09-10-2012
06:54 AM
09-10-2012
06:54 AM
I have a Cisco SPA502g attached to an Asterisk based system. When the user's phone is attached to a call queue and dials digits on the phone without picking up the receiver, then hits tthe dial softbutton, if a call came into the queue at the same time the user hits dial then the line is answered by dial and digits are played into the callers ear. I'd like to make it so hitting the dial soft button doesn't answer an incoming call, but starts another, ignoring the incoming call. How can I do this?
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06-21-2012
09:47 AM
I'm looking for some more documentation for the SPA50x (SPA502g exactly) and its Programable Soft Keys. I want to build a button that will start a blind tranfer with a *9 in the beginning of it and allow the user to press another 3 digits, and another soft button that will do an attended transfer, wait 4 seconds and complete the transfer. This also might be more complex than the PSK allows without going into XML Apps. If that is the case a document on getting started with that would also be helpful. Thanks.
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05-22-2012
11:20 AM
I'm provisioning some SPA502g phones via an XML document template from the Cisco Support site and i'm running into a small problem. I want to make the username for the sip extension the same as the MAC address of the phone. But when I put in $MAC which should be read as a variable it uses the literal "$MAC" and actually tries to authenticate to the sip provider as such. How within the XML can I set variables up to be inturptered and not used literally?
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02-16-2012
09:33 AM
I have to thank both of you for helping me. The problem was actually the VOIP gateway. Seems before it dials (which is where I was watching Asterisk from) it opens a SIP channel to Asterisk and asks Asterisk if the extension exists in the dial plan and then when Asterisk says it doesn't (because it doesn't yet exist) it tells the phone via SIP that it won't work and the phone won't try to dial then. So I was right it wasn't dialing the number, but it wasn't right WHY it wasn't dialing the number. The local dial plan was correct, the gateway was rejecting it before dialing. I do appoligise for not finding this issue sooner. Lets just hope others can learn from this mistake.
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02-16-2012
09:18 AM
The phone isn't sending it to Asterisk. Asterisk has a interactive CLI that lets you see what is being dialed and 601-799 never makes it to Asterisk ,but 600 does. (Which only adds to the confusion, that 600 matches the pattern but 700 doesn't) I don't get it. Is there a setting that disables the dial plan or causes the phone to ignore it? Or is there some kind of setting that makes the phone view the dial plan differently? I'm open to any and all suggestions.
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02-16-2012
08:59 AM
Is there a deeper log I could view? I don't mind turning on debugging and viewing the logic of the phone.
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02-16-2012
08:46 AM
But with this dial plan: (which I simplified) (*9xxx|*9x|[1-467]xx|xxxxxxx|608xxxxxxx|<:1>xxxxxxxxxx|xxxxxxxxxxx) If I dial 700. It doesn't match the first slot because their is no *. It also doesn't match the second one for the same reason. It does however match 7xx and should allow me to send this call on. But instead it the Cisco device says "AddressIncomplete" and sounds a busy tone and that doesn't make sense to me. I would only like 100 - 400 600-799 for three digits, and then my normal 7 digits, local 608 with no 1, and then 10 digit adding a 1, and then full 11 digit dialing. I'm not sure if my logic is sound, but that is what I'm trying to do.
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02-16-2012
08:22 AM
I don't mind using yours but I'm really confused why mine doesn't work. If I'm doing something wrong i'd like to learn now so when i setup our next one (which will be a multi tenant system) I don't encounter issues.
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02-16-2012
07:58 AM
I even removed the long and short timers and all the white space (by some other suggestions) and this doesn't help. Dialing 600 oddly is a complete address but 601 is not. And nothing 700-799 is complete. (p5|*9xxx|*9x|[1-4]xx|6xx|7xx|xxxxxxx|608xxxxxxx|<:1>xxxxxxxxxx|xxxxxxxxxxx) Also another odd event is while testing this I wanted to dail a seven digit number and I put into the phone 1234567 and that fails to be compelte either, even though it matches the 7 x's in the 7th piped position. Yes this is SIP registered and working on an Asterisk system.
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02-15-2012
03:21 PM
I'm having a bit of trouble with my SPA502G phone's dial plan. This is my current dial plan for ext 1 : L:15,S:2,(p5 | *9xxx | *9x | [1-4]xx | 6xx | 7xx | xxx xxxx | 608 xxx xxxx | <:1>xxx xxx xxxx | x xxx xxx xxxx ) The issue I'm having is it isn't behaving like I think it should be. From what I understand with this current dial plan if i type 610 into my phone it should accept that and dial it. But it only accepts 600 which doesn't make sense to me because 6xx should accept everything from 600 - 699. Also I can't dial anything in the 700's range. My phone is at the latest version: 7.4.9c I appricate any and all help I receieve.
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Labels:
Created by
Andrew Edgerton
in Voice Systems
09-10-2012
09-10-2012
I have a Cisco SPA502g attached to an Asterisk based system. When the
user's phone is attached to a ...
06-21-2012
I'm looking for some more documentation for the SPA50x (SPA502g exactly)
and its Programable Soft Ke...
05-22-2012
I'm provisioning some SPA502g phones via an XML document template from
the Cisco Support site and i'...
02-16-2012
I have to thank both of you for helping me. The problem was actually the
VOIP gateway. Seems before ...
02-16-2012
The phone isn't sending it to Asterisk. Asterisk has a interactive CLI
that lets you see what is bei...
02-16-2012
Is there a deeper log I could view? I don't mind turning on debugging
and viewing the logic of the p...
02-16-2012
But with this dial plan: (which I
simplified)(*9xxx|*9x|[1-467]xx|xxxxxxx|608xxxxxxx|<:1>xxxxxxxxxx|...
02-16-2012
I don't mind using yours but I'm really confused why mine doesn't work.
If I'm doing something wrong...
02-16-2012
I even removed the long and short timers and all the white space (by
some other suggestions) and thi...
Public Statistics
| Date Registered | 02-15-2012 03:10 PM |
| Date Last Visited | 08-18-2017 03:53 AM |
| Total Messages Posted | 10 |
