I am getting ready to test a dirt restore of 4.2 of a failover pair using new hardware. At the same time, we want to test an upgrade to 5.0. I see no reason to restore the secondary server and to just build that as a new 5.0 secondary and just rest...

Can Unity drill down in a voice message to see if there is any other message types? For example, if someone forwards you a voice message using Viewmail and includes text, then when the subscriber calls in to retrieve voicemail will Unity alert the s...

Currently a Tac case open at severity 2. (#604554835) with no outlook of resolving this. I have a Unity 4.2 UM integration with Siemens HICOM via SIP PIMG. Unity Server and PIMGS are located at Headquarters. I have a remote location that is calli...

I?ve had this happen at two different client cutovers from a dual ntegration. After the migration from NEC to Callmanager, I use bulk edit to move users from the PIMG switch type to Callmanager and MWI still lights the PIMG integration. They only w...

I have a Unity 4.2 install with UM (Exchange 2003) and there are a bunch of users using the TREO, I think model 650. I tried changing recording to GSM 6.10 and it still won't play. My question is, the Unity data sheet specifically calls out the abi...