Dear dekwanDoes that permalink work directly in the browser at the customer site?Yes, it works fine after you replace again & to & in the web browser.Are you sure that report/permalink exists on the customer's CUIC?Yes, I tried to add stock and c...
Dear dekwanWe added it successful it works fine in our lab,However, when we tried to add it to the customer we got this error, CUIC version 10.5 Thanks,Bavly
Dear dekwanI tried to add this gadget but it is not working<gadget>http://cuic-124.ucce.com:8444/cuic/permalink/PermalinkViewer.htmx?viewId=500DAF961000012834F0D57E0A568C5A&linkType=htmlType&viewType=Grid></gadget>also, tried using an iframe but it g...
DeardekwanI have another question how to get Agent Statistics Report like duration time of login (Ready & Not Ready) all of that statistics is there any rest API or using XMPP bosh message to send to get that statistics thanks for your replay