We do have an external MS SQL Server DB that is connected. The recurring script 2 will trigger itself using a Place Call step, but thus far I have just been remote debugging.
In our case it is a callback system for our service desk, with one recurring script (script 2) to query the DB on a timer, and subsequent sessions (script 3s) created by the Place Call step to manage the individual user interactions.
Every time I use the Place Call step, the Contact ID is different between scripts 2 and 3, usually the integer is off by 1. Is there a configuration or setting that is required to make the Place Call contact the same as the resulting Triggering Conta...
