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This is meant for call manager 6.xSometimes there is a requirement of subscribing a new service(s) to the existing phones in call manager. The steps to do the same are documented below as this issue comes up quite frequently.Please navigate to Bulk A...
In call manager release notes there is a reference to the "Remember Last User Logged in" feature of extension mobility. It mentions that if the "Remember Last User Logged in" option is set to true in call manager 4.x and if you upgrade from call mana...
Please do a factory reset of the 7921 using the procedure below.Step 1 Press the Navigation Button downwards to enter SETTINGS modeStep 2 Navigate to and select Phone Settings.Step 3 Press **2 on the keypad. The phone briefly displays this prompt: Re...
Hi Mohammed,Please try the solution mentioned in the follwoing document.http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080933fcf.shtmlThis error can occur when the Disable CDR loader check box is checked in CAR. C...
Hi,Transcoding will only be invoked when two different type of codecs are involved. The problem with using G729 codec throughout is that there are certain features like software MTP and software conference bridge which only support G711 codec so they...
Hi, you need to order a software feature license when you upgrade from windows based call manager to linux based call manager. When you upgrade using DMA it allows you to carry forward the licenses for the phones and other devices registered with cal...
Hi Rick,To start with we can check the application logs from the call manager server to which the 7975 is registered and we will see a device unregister event with a certain reason code.for DeviceUnregistered Alarm Unknown = 1, NoEntryI...
