You need to complete Power user first; then take Webex Ambassador Associate Adoption and/or Webex Ambassador Associate IT-Admin course offered to become associate ambassador

https://www.essentials.webex.com/programs/ambassadors @d.haeni Ambassador Pro waitlist: https://app.smartsheet.com/b/form/56e8571d9cb64e2590c25e9fc279b1f3

  https://www.essentials.webex.com/programs/ambassadors Ambassador Pro wait-list: https://app.smartsheet.com/b/form/56e8571d9cb64e2590c25e9fc279b1f3

Hi @mollydubow,   I also like to leverage TAC use case reports and depending the adoption I like to use the RACI model/matrix. I also believe it's important to have a technical deep dive with your customers; understanding the customers past, present,...

Hi Ram,   I'm not sure what exact experience you're seeking but wanted to share some helpful and useful info for Webex - Webex App for Linux: https://help.webex.com/en-US/article/9vstcdb/Webex-App-for-Linux