Hi Kevin, Do we need multi-tenancy for CUBE and SRST within the same router? There is a confusion in cisco documentation.Hunt-Group supported in default SRST mode.? 

Thanks Anthony, I have opened cisco TAC ticket for further investigation.Anwar

Hi Sean, I installed HA UCCX server last month, but this issue occurring even before intermittently. During this issue, agents can not login to the finesses and we can not make any change in UCCX. It takes few minutes and then issue resolve by its ow...

Thanks Anthony, Let me try and I will get back to you. 

Hi Anthony, Is there any way to import txt file instead of enter each contact manually. Anwar Ahmed