I have successfully associated a new user with out SmartNet portal access but when trying to make the account an administrator the agreement acceptance email is never received so the process is stuck.  When trying to allocate roles the status goes to...

I have nominated 3 associated users to be Company Administrators using the CSAM tool.  The status for each user is "Awaiting Agreement Acceptance" but none of the users have received an acceptance email.  We have allowed a week for this to be receive...

Hi Guys, I am currently working through the discovery of our network devices using the Cisco CSP Collector version 2.5.  After running an SNMP discovery it appears that ASA's are not supported correctly, they appear as GenericNetworkDevices and the i...