About ksheth001

ksheth001 · 12-16-2015

Hello Fellas, I uploaded/replaced a new prompt with same name as old one, this should ideally change the prompt wherever it is referenced in the script. But the scripts are still playing the old one. I also reloaded the applications, this didn't help...

ksheth001 · 07-31-2017

Jon, I just tried this, I am not getting ringback unfortunately. I Dont think I am missing anything, is there any other step in between ?

ksheth001 · 07-31-2017

Hi Jon, I am going to try this tonight, we are facing this issue and hope this resolves it. Do I need to restart anything ?

ksheth001 · 07-31-2017

I am in the same situation, did you resolve this ?

ksheth001 · 04-19-2017

Richard thanks for the reply. the workaround you gave is feasible only if we exactly know which phones are freezing, in our case this issue is randomly happening across different sites, the customer environment is supposed to be handling more than 2-...

ksheth001 · 04-19-2017

Have you had any positiv e results with the 11.7 firmware ?

Member Since	‎12-16-2015 06:31 AM
Date Last Visited	‎03-04-2020 12:17 AM
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UCCX Prompt not playing (I replaced the old prompt)

Jon,

Hi Jon,

I am in the same situation,

Unfortunately this issue is

Have you had any positiv e