I need to set up a DN to auto answer outside calls and play a recording (announcement maybe?) and then hang up without the option of leaving a voicemail. We're using CUCM ver 10.5. Any help would be greatly appreciated. Thanks!
As it turns out, upgrading CUC to version 11.5 fixed the java issues we were having trying to upload .wav files via Media Master. Was then able to set up a call handler and used an alternate greeting to get the desired results.
Thanks Jaime..
Having issues with CUC getting the following java error trying to invoke the Media Master from the Edit Custom Recordings panel. From other posts, it looks like updating CUC to 11.5 will fix. Currently waiting on that to happen.
ini...
Maren,
Thanks for your reply, your suggestions works for internal calls but external calls get a different recording 'Equal or higher precedence calls have prevented the completion of your call. Please hang up and try again'. Did I miss something? ...