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gz_lucky_gzb
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11-28-2004
08-18-2017
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Re: how to IPCC express can make a outbound call and play prompt
09-24-2007
You cannot play a voice prompt . Because IVR will release the call after the call redirected.
Re: Wrap up time after Outbound call
04-21-2006
You can set the value of 'work mode on outgoing' to 'Required' in Agent Desk Settings List of Configuration Manager
Re: IPIVR outbound application
04-10-2006
IPIVR provided a sample script about outbound application.The script name is voicebrower.aef .
Re: Call Record in Termination Call Detail Table
07-18-2005
select count(distinct convert(varchar(12),RouterCallKeyDay) + convert( varchar(12), RouterCallKey)) from Termination_Call_Detail where PeripheralCallType = 1 and Duration=0
Re: Call Record in Termination Call Detail Table
07-18-2005
select count(distinct convert(varchar(12),RouterCallKeyDay + convert( varchar(12), RouterCallKey))from Termination_Call_DetailwherePeripheralCallType = 1and Duration=0
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