Hi All, I'm having issue with Cisco Prime GUI not loading on any browser. I ssh to the VM running Cisco Prime and ran a NCS Status and this is what I get. # ncs status Health Monitor is running, with an error. initHealthMonitor(): can not start DB Ftp Server is running Database server is stopped Tftp Server is running Matlab Server is running NMS Server is stopped. CNS Gateway with port 11011 is down CNS Gateway SSL with port 11012 is down CNS Gateway with port 11013 is down CNS Gateway SSL with port 11014 is down Plug and Play Gateway Broker with port 61617 is down Plug and Play Gateway config, image and resource are down on https Plug and Play Gateway config, image and resource are down on http Plug and Play Gateway is stopped. SAM Daemon is not running ... DA Daemon is not running ... Syslog Daemon is not running ... I tried a few commands like ncs stop and ncs start but with no success. I restarted the VM but that didn't fix the issue. My question is the following: Should I run these commands to try to fix the issue? 1. Stop the NCS 2. Run 'ncs db reinitdb' 3. Start the NCS and if that doesn't work I'll try these: 1. NCS stop 2. NCS DB reinitdb 3. NCS start If that doesn't work I'm planning to do a fresh install of prime on a VM, and when I bring up Prime again will I have to rediscover or add the controllers and APs currently working in my wireless environment? Will it affect in any way the APs configurations if I re-add them back to Prime? Thanks in advance for your help.
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