Webex Meetings Mobile Use Cases Use the attached use cases to share how Webex Meetings Mobile can help your organization have amazing meetings anywhere.   Stay connected on the go The daily commute, client visits, and international travel are a standard part of life for many of us. With the Cisco Webex Meetings mobile app you never have to feel disconnected again.   Take your office on the road With the Cisco Webex Meetings mobile app there’s no need to miss the important moments in your life.         Download Editable Source Files   ... View more

Webex Support Use Cases Use the attached use cases to share how Webex Support can help your organization deliver stellar support experiences.     Distance diagnosis Take control of your customer’s computer remotely   Click with your customers Direct potential customers to an online request form.   Access anytime, anywhere Fix or perform maintenance on computers from afar with remote access     Download Editable Source Files   ... View more

Webex Training Use Cases Use the attached use cases to share how Webex Training can help your organization deliver great learning experiences.   Take teaching further Your students are spread across the world.   Serve up a ‘lunch and learn’ Schedule recurring single-session classes.   Valuable lessons Certain experts are celebrities in their field, and can really pull in the crowds. Turn your training into a money-maker.     Download Editable Source Files   ... View more

Webex Events Use Cases Use the attached use cases to share how Webex Events can help your organization achieve great results.   Big  announcement You’ve got a big announcement to make!   New product launch You’re ready to launch an amazing new product.   Leverage an expert Some experts are so famous within their field that people would gladly pay to hear them speak.     Download Editable Source Files   ... View more

Become a Webex adoption master Feature awareness – Killer apps Webex Meetings vs Webex Teams Get our guidance on when to use Webex Meetings or Webex Teams. Both apps have amazing strengths. Learn (and share) how to leverage both.     Killer apps Killer apps source files Use these documents to drive user awareness of features you know will provide killer benefits - they are a great way to continue the conversation with your internal community as a multi-week “did you know” series of feature highlights. These PDFs can be attached to emails / blog series etc each week to grow awareness of specific features.   We love using these during adoption drives and events. Maybe you just registered your devices to the cloud, and want to specifically drive awareness of a specific 1-3 features (swipe call between phone and device). Print and share these with users on site to make them aware of a new feature.     Take me back to the main page: Become a Webex adoption master ... View more

Become a Webex adoption master Webex versus... Cisco Webex vs competitors Webex vs Zoom Webex vs Skype for Business Webex vs Microsoft Teams   Take me back to the main page: Become a Webex adoption master Show me: Feature awareness - Killer apps ... View more

Become a Webex adoption master Webex for growing businesses Cisco Webex is not just for the big players, it's the perfect choice for small businesses too. We help thousands of small businesses punch above their weight and save time, miles, and money. Read on to see how Webex is helping businesses like yours and tips for getting off to a great start yourself. https://ebooks.cisco.com/story/5c5c3422f616e61f329ddea7#!/page/1   Take me back to the main page: Become a Webex adoption master What else you got? Feature awareness - Killer apps ... View more

Become a Webex adoption master Section three: Sharing your adoption success Sharing your success stories Storytelling is an impactful way to share your Webex adoption successes. The aim here isn’t just to capture the big, company-wide success stories. It’s to highlight the small wins too. Share the story about the marketing department adopting Webex, and the impact it’s had on their everyday working lives. And about how Webex helped an HR campaign achieve its goal to have people home in time for dinner each day.   Use this guidance to share your stories internally, or even better, share them here or email our team at webexsuccess@cisco.com.   High fives Isn’t it great when someone spots you've done a great job, makes you feel warm and fuzzy inside... You know what we’re talking about! ​ We’ve created a collection of great “high fives” you can share with your colleagues to recognize their Webex success.   Take me back to the main page: Become a Webex adoption master What else you got? Feature Awareness - Killer apps ... View more

Become a Webex adoption master Section two: Taking your adoption to the next level   Bots and Integrations Webex is only part of your digital workplace, bots and integrations can help take your Webex adoption to the next level. Find out how you can use the Webex app hub to move the adoption needle.   Game on: Gamification Using games as part of your adoption strategy is a great way to get your people to engage with new products and features. By playing with the tools in a variety of fun ways, they’ll see how easy the technology is to use in their everyday work. Plus, they won’t feel as if they have to change how they do things. This pack is full of fun ideas to get your people inspired. Share your ideas below in the comments section.   Creating successful adoption events Adoption events idea play cards Cisco Meetings Business Card Events offer a brilliant opportunity to engage people in your launch or adoption campaign. You can use events at any point throughout your Cisco Webex journey for everything from awareness to support and even a little bit of fun.   Find helpful tips around creating successful adoption events, your Cisco Collaboration Customer Success Manager can support you throughout the planning of these so don’t hesitate to get them involved and ask for their help.   Adoption Benchmarking How are you doing compared to others like you? Use this document to provide a benchmarking mechanism to gauge the adoption of Webex Meetings against all other companies of the same total employee size across 6 usage metrics.   I'm ready for section three: Sharing your adoption success Take me back to the main page: Become a Webex adoption master ... View more

Become a Webex adoption master Section one: Creating an adoption plan   Business drivers for Webex The first step in your Webex adoption journey is to have a very clear understanding of why you’re deploying in the first place. The Business drivers for Webex pack will give you guidance on establishing SMART business drivers for your organization.   Pillars of success Leadership play card Creating clear, actionable goals to achieve success is only the beginning of your Cisco journey. The 5 Pillars of Success will guide you through everything from launch and implementation plans to ongoing management, communications and stakeholder engagement. They’ll also equip you with the right structure and considerations to manage your own implementation or adoption drive.   Preparing your IT support teams Preparing your IT support teams should form part of your overall adoption project and take place before Webex is launched to your business.   Technical Readiness: Cisco Webex Control Hub Essentials Checklist Use this checklist to aid you in your technical readiness.   Measurement and targets So, you’ve defined your business drivers and planned for high adoption using the pillars of success. But how will you know how well things are going once you’ve put the plan into action? Before you roll out the services, you must also set some targets and measures for success. This pack will guide you through the three ways to measure success. Smarter travel policy Travel policies allow businesses to manage the cost of sending employees away on work. Policies that exploit modern video collaboration can drive dramatic cost savings. This pack provides guidance and a template for creating a travel policy that’s fit for a video enabled world.   Webex adoption survey Edit our sample surveys to measure adoption efforts in your organization. Simply put the questions into your favorite survey engine.   Building your Webex adoption dream team (Project governance) Adoption projects are not just planned and set in motion, they require continual monitoring to keep them on track and focused on successful business outcomes. Within this pack you will find guidance on how to build a cross-functional project team that can tackle the 5 Pillars of Success.   Timelines and milestones: Adoption planning A detailed plan is key to any adoption effort. It will include all the decisions, steps and tasks that will be necessary for a successful launch. The plan will help to ensure that your team knows what they must do and when.   -------------------- Ready for Section Two: Taking your adoption to the next level Take me back to the overview page: Become a Webex adoption master ... View more

Become a Webex adoption master Ever wonder why some technologies take off and others just die on the vine? We believe the biggest difference lies in adoption and making it easier for you.  Below we'd like to share some valuable resources to help you every step of the way!   How to create your Webex adoption plan From adoption planning, to post deployment and success sharing, our user-friendly content makes driving collaboration a breeze. Become a Webex adoption master   01 Creating an adoption plan 02 Taking your adoption to the next level 03 Sharing your adoption success Webex for growing businesses Webex versus... Feature awareness - Killer apps Business drivers for Webex Pillars of success Preparing IT Support Teams Measurements and targets Building your dream team Timelines and milestones Smarter travel policy Webex adoption survey Bots and integrations Game on: Gamification Creating successful adoption events Success story template High Fives Webex for growing businesses (ebook) Cisco Webex vs competitors Webex vs Zoom Webex vs Skype for Business Webex vs Microsoft Teams Meetings vs Teams Feature Pack     Once you've planned your adoption - leverage the assets available in our product specific Toolkits. Share the value prop  Pre-built adoption plans Sample Emails for end users  Posters, on line banners, business cards, and more! Customize, rebrand and make it your own   To stay in the loop about new adoption materials and to join the conversation, j oin the Webex Adoption Materials Ask Me Anything- Webex Teams space.    ... View more