Thinking with the old TDM PBX mindset as I often do, is there a way within Jabber or as a separate app to show the status of other lines? Simply a green meaning idle, red indicating in use. I tried copying an existing Phone Button Template, but I'm n...

If a call is placed on hold from a VoiP phone, can an ATA with the same line resume the call? Researching Cisco and other documentation, I believe the only way would be to Park the call from the VoIP phone. To resume the call, the Call Park code woul...

My customer wants to be able to 'lock' his phone. He said previously when going off hook, he'd need a pin for the call to proceed. He had forgotten his pin, and said it was reset (it would be by our dept. but I can't find a related work order) so he ...

When replacing a phone, 7841 specifically - previously I believe I'd only have to replace the temporary DN I created to test the phone with the defective phone's DN (after deleting it from the bad phone). Lately the replacement phone(s) still hasn't ...