About SteveK066

SteveK066 · 03-14-2024

The message my co-worker receives indicated the login is not allowed due to the maximum numbers of sessions have been exceeded, or something like that. Maybe a chance clearing the browser cache would clear the situation, but I suggested using a diffe...

SteveK066 · 12-07-2023

I reviewed many related posts where pressing the Voicemail button doesn't do anything. So far I've verified settings as mentioned, but it's just one phone that has the trouble (I believe). I wanted to duplicate the situation on my test 7841, but have...

SteveK066 · 11-15-2023

Not that a caller would typically do this - but I have a script that goes to a prompt with an option to press * to repeat it, as it's an email address mentioned. I do repeat it, but thought to confirm I'd offer the option again. I can press * twice, ...

SteveK066 · 10-23-2023

Occasionally a Unity subscriber will receive a message indicating the calling number is the phone number to access Unity. They don't currently have an email alert, this when pressing 5 for message properties. Looking at the logs, the Sender ID is in ...

SteveK066 · 10-06-2023

Yesterday got a report an option of a CCX app wasn't working. The DN the script referenced was busy if called directly, If I assigned the script of the defective DN to a spare CCX Application DN, that DN would work. For the time being we changed the ...

SteveK066 · 04-19-2024

@Andy K MTL - as you mentioned, the information will updated 10+ hours later. I noted the date/time my phone was 'Last Active' - and it was in fact at the last time I used it yesterday afternoon.

SteveK066 · 04-18-2024

So noted, I will look later or the next day after noting the last time I used the phone. It could be useful as stated to find phones that are seldomly used, or not used for quite some time. Departments with budget cuts may want to remove such phones!

SteveK066 · 03-14-2024

Thank you - yes, that is helpful. The other user was able log in after waiting a while. I think I usually just exit out of Unity by just exiting out of the browser like my co-worker - but we're going to start actually logging off going forward.

SteveK066 · 01-22-2024

Same with mine. Not a big deal, it would be good to know. I no longer reference the 'Last Active' date/time as a true indicator when the phone was last in use.

SteveK066 · 12-22-2023

I know this is somewhat old and there a lot of variables that can cause this - but in my case it was for a 'Generic' UCCX Jabber Account I created, not associated with an LDAP ID. I knew it wasn't my PC's Jabber, as I could log in with my own credent...

Member Since	‎11-01-2022 06:39 AM
Date Last Visited	‎04-19-2024 11:40 AM
Posts	54
Total Helpful Votes Received	3

User Statistics

User Activity

Co-worker can't access Unity due to open sessions

Voicemail button on 7841 doesn't call voicemail

CCX menu prompt can only be repeated twice

Unity message properties - received from Unity access number

CCX DN unreachable

Re: Can anyone explain “last active” and “last registered”

Re: Can anyone explain “last active” and “last registered”

Re: Co-worker can't access Unity due to open sessions

Re: Can anyone explain “last active” and “last registered”

Re: Cisco Jabber - cannot communicate with the server