sbalmos8089
Level 1
Level 1
Member since ‎09-26-2012
‎02-02-2021

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  • 11 Posts
  • 1 Solutions
  • 0 Helpful votes Given
  • 5 Helpful votes Received
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1 Helpful Vote
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I know ampersand is one of the 5 reserved characters in VXML. However, I am trying to figure out how to properly escape the ampersand in a voice grammar URL of a Form element. If I try to escape the ampersand with &, validation will still fail in...
Hi all,   For various very long reasons relating to working around CORS and embedding other 3rd party apps/CRMs, we're trying to run Finesse 11.6(1) ES01 at a customer behind a reverse proxy. Everything's set up and forwarding / URL rewriting. Howeve...
We have a CTI client library for an application of ours, which to this point has always been read-only, merely processing events. We are now adding some call and agent control to it. However, once that test CTI application performs a normal CloseReq ...
Does the Finesse Notification Service provide any events to gadgets for ECE actions - namely the starting and stopping of a web chat? A customer is converting to ECE from an older, customized WIM install. The customization allowed for a screen pop to...
In a call studio app deployed to a PCCE 11 CVP server, I am collecting 8 digits in a Digits element, for a date stamp of the format MMDDYYYY. In testing, the Digits value is stripping the leading zero, causing a later usage in a Say-It-Smart Date ele...
Community Statistics
Member Since ‎09-26-2012 12:41 PM
Date Last Visited ‎02-02-2021 06:29 AM
Posts 11
Total Helpful Votes Received 5
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