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About sbalmos8089
02-02-2021
sbalmos8089
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Member since
09-26-2012
11
Posts
5
Helpful
1
Solution
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Re: Call Studio - Form element grammar URL with ampersand
Created by
sbalmos8089
in
Contact Center
04-02-2019
04-02-2019
Yup Gerry, that's exactly what was I testing this morning. And that does work. I'll have to decide n...
Re: Call Studio - Form element grammar URL with ampersand
Created by
sbalmos8089
in
Contact Center
04-02-2019
04-02-2019
Yes, I have tried both escaping \& and the usual XML escaping with &. Call Studio seems to be valida...
Call Studio - Form element grammar URL with ampersand
Created by
sbalmos8089
in
Contact Center
03-29-2019
03-29-2019
I know ampersand is one of the 5 reserved characters in VXML. However, I am trying to figure out how...
Re: Finesse call control fails to load behind reverse proxy - CORS
Created by
sbalmos8089
in
Contact Center
12-05-2018
12-05-2018
Yeah, not sure Denise. Interestingly, this customer is running Finesse 10.5 and (seems to be) runnin...
Finesse call control fails to load behind reverse proxy - CORS
Created by
sbalmos8089
in
Contact Center
12-05-2018
12-05-2018
Hi all, For various very long reasons relating to working around CORS and embedding other 3rd party ...
CTI server places agent Not Ready (Connection Failure) after normal CTI client disconnect?
Created by
sbalmos8089
in
Contact Center
04-20-2018
04-20-2018
We have a CTI client library for an application of ours, which to this point has always been read-on...
Re: Finesse events for ECE web chat?
Created by
sbalmos8089
in
Contact Center
01-26-2018
01-26-2018
Hi Denise,Yeah, I forgot about this one too. In the time since I filed it, I POC’d it up in a local ...
Finesse events for ECE web chat?
Created by
sbalmos8089
in
Contact Center
01-08-2018
01-08-2018
Does the Finesse Notification Service provide any events to gadgets for ECE actions - namely the sta...
Re: Digits element stripping leading zeroes
Created by
sbalmos8089
in
Contact Center
10-18-2016
10-18-2016
Yup, that's what it was again Paul. I ran into that bug, and had the ES, from another customer. I an...
Digits element stripping leading zeroes
Created by
sbalmos8089
in
Contact Center
10-18-2016
10-18-2016
In a call studio app deployed to a PCCE 11 CVP server, I am collecting 8 digits in a Digits element,...
Publishing a Dialog-like event?
Created by
sbalmos8089
in
Contact Center
05-01-2014
05-01-2014
Is it possible to have a gadget publish an event to a topic, with a proper payload containing DNIS, ...
Public Statistics
Date Registered
09-26-2012
12:41 PM
Date Last Visited
02-02-2021
06:29 AM
Total Messages Posted
11
Total Helpful Votes Received
5
Helpful Votes From
User
Helpful Count
DobleV
5
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