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As a Partner, I have been granted to access to a few customers Smart Net Total Care portal and could see all of their info. However, not when I log in, I dont see any customers or any info at all. It's as though the screen hasn't finished loading but...
I am having this issue as well. Customer granted access to 2 of our CCO ID's and I watched on a screenshare to see they were done correctly AND received the confirmation emails but I don't see this client listed in my All Customers under Global Filte...
