Hi rloyola22, Currently, there is no user guide from Cisco to check whether a device is compatible or not with the CSCP.Typically, the "Non-Manage" status, as I previously mentioned, indicates that the devices are either not reachable by the Collecto...

Hello Rloyola22, Thank you for contacting Cisco and the Global CX Smart Services Support Community. The Non-Managed Devices status could be some reason, the first one would be that the credentials of the devices that you are entering in the CSCP are ...

Closing post