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Hi rloyola22,
Currently, there is no user guide from Cisco to check whether a device is compatible or not with the CSCP.Typically, the "Non-Manage" status, as I previously mentioned, indicates that the devices are either not reachable by the Collecto...
Hello Rloyola22,
Thank you for contacting Cisco and the Global CX Smart Services Support Community.
The Non-Managed Devices status could be some reason, the first one would be that the credentials of the devices that you are entering in the CSCP are ...
Hello lafield12
Thank you for contacting Cisco Smart Services- CX Cloud.
Could you please provide the next details by private message to check further:
• Company name in the SNTC portal.• Inventory name.• Company address.• Customer's CCOID.• Company...
